Membership Executive

Deadline: Sunday 28th July @midnight

Job Description:  As a Membership Executive, you will play a crucial role in managing and servicing our growing membership base. Your primary responsibilities will include maintaining accurate membership records, enhancing member engagement, and supporting the development and implementation of membership growth strategies. You will work closely with the wider team to ensure our members receive the highest level of service and satisfaction.

Key Responsibilities:

  • Maintain accuracy and efficiency of the database of members and ensure that it is being kept up to date.
  • Develop and implement strategies to attract and retain members, meeting KPI targets.
  • Raise awareness of Social Enterprise NI across all sectors along with emphasising the benefits of membership.
  • Organise and manage regional member events, activities, and programmes.
  • Handle member enquiries promptly and professionally.
  • Prepare, distribute, and keep up to date regular communication materials, such as newsletters and surveys.
  • Ensure a high satisfaction and retention level of all members, by providing excellent levels of support and collaborate with senior management on membership growth initiatives.
  • Provide 1-2-1 support to members where circumstances require.
  • Monitor and report on membership trends and feedback.
  • Work with team members to deliver on the wider objectives of the organisation.

 

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact in a respected organisation.

 

How to Apply:  Please complete the application form and send to colin@socialenterpriseni.org  by Sunday 28th July at midnight.

Please include “Membership Executive Application” in the subject line.

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